Answer to frequently asked questions
Frequently asked questions
Stock items are shipped the same day if ordered on time.
Customized products such as computers and notebooks are custom made and undergo an expensive test, take a few working days into account.
We ship acoustics from Eindhoven as well as from our factory in Eastern Europe, please contact us for the delivery time.
Products can be returned within 14 days, provided in original packaging and undamaged.
products with software licenses.
Customization, such as Computers and notebooks.
Hygiene products, products that cannot be resold for hygienic reasons.
The return costs are for your own account. pack the original box in an outer box to prevent damage.
You can change the shipping address in your account or contact customer service
If the status of your order changes, you will receive an email from us. As soon as the ea has been shipped, you will receive a trace code from us.
Also check your account
You can reach us through various channels:
- Phone, a caller is faster
- Chat, if no one is present you can always leave a ticket.
- Mail email@example.com
- Contact, at the top of the menu
All our prices include VAT.
For business customers from abroad we offer the possibility to order free of VAT (if in possession of a valid VAT number).
The legal warranty is 2 years.
Many manufacturers offer a longer warranty. You must request this yourself from the manufacturer after 2 years
I4studio.nl is part of Infinity 4 Consulting BV
Chamber of Commerce:76308081
10:00 – 17:00
(Only by appointment)
Outside these times in consultation
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WvKonijnenburglaan 1a 5613 DW Eindhoven, Netherlands
+31 (0)40-7117462 NL
Monday – Friday / 10:00 – 17:00 (by appointment only)