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Bel NL: +31(0)40-7117462 / BE:+32-11-948814

Gratis verzending Op alle bestellingen boven de €70

Answer to frequently asked questions

Frequently asked questions

Stock items are shipped the same day if ordered on time.
Customized products such as computers and notebooks are custom made and undergo an expensive test, take a few working days into account.
We ship acoustics from Eindhoven as well as from our factory in Eastern Europe, please contact us for the delivery time.

Products can be returned within 14 days, provided in original packaging and undamaged.

Excluded are:
products with software licenses.
Customization, such as Computers and notebooks.
Hygiene products, products that cannot be resold for hygienic reasons.

The return costs are for your own account. pack the original box in an outer box to prevent damage.

You can change the shipping address in your account or contact customer service

If the status of your order changes, you will receive an email from us. As soon as the ea has been shipped, you will receive a trace code from us.

Also check your account

You can reach us through various channels:

  • Phone, a caller is faster
  • Chat, if no one is present you can always leave a ticket.
  • Mail
  • Contact, at the top of the menu

All our prices include VAT.
For business customers from abroad we offer the possibility to order free of VAT (if in possession of a valid VAT number).

The legal warranty is 2 years.
Many manufacturers offer a longer warranty. You must request this yourself from the manufacturer after 2 years is part of Infinity 4 Consulting BV
Chamber of Commerce:76308081
NL 860582814B01

Opening hours:
Monday Friday

10:00 – 17:00
(Only by appointment)
Outside these times in consultation

Did you not find what you were looking for ?

Contact us

WvKonijnenburglaan 1a 5613 DW Eindhoven, Netherlands

+31 (0)40-7117462 NL
+32-11-948814 BE


Opening hours:
Monday – Friday / 10:00 – 17:00 (by appointment only)

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